When you book on redroof.com or by calling 1-800-RED-ROOF, you can be sure that you are getting the BEST available hotel room rates. If you find a better rate, we'll match it plus give you a future free night. That’s the Red Roof RediPromise® — Securing the best room rate for your Red Roof stay is easy:
1. Book a room using a direct Red Roof reservation channel (the official redroof.com website or by calling 1-800-RED-ROOF).
2. If within 24 hours of your booking you find a lower rate for the same hotel, room type, number of guests, terms and conditions and reservation dates (and such rate is not available on redroof.com), submit a claim form. You may search anywhere online for lower hotel rates, but your claim form must be submitted within twenty-four (24) hours of booking AND at least one (1) business day before your scheduled arrival date.
3. If the lower hotel rate you found qualifies, Red Roof will match the rate for that stay and give you enough RediRewards® RediPoints for a future FREE night's stay (subject to the following Terms and Conditions).
The Red Roof RediPromise is good for all guest room reservations at any Red Roof Inn, Red Roof PLUS+, The Red Collection and HomeTowne Studios by Red Roof hotels in the United States.
Booking Is Just the Beginning
The best available hotel rates aren’t the only advantage you enjoy when you make your reservation directly with Red Roof. Learn more about the benefits of booking with Red Roof.
Online Claim Form Terms & Conditions
Although there are many places where you can make Red Roof hotel reservations online, you are already on the only website where you receive every possible benefit when you book a stay.
When you book a hotel directly with Red Roof, you can enjoy:
| • | The lowest online rate. This promise is backed by our Red Roof RediPromise. |
| • | Rewards. You can EARN Red Roof RediRewards® RediPoints for hotel stays booked directly on redroof.com, by calling 1-800-RED-ROOF or by contacting the hotel directly. If you book on most other websites, such as Hotels.com, Expedia.com and Booking.com, you will not earn RediRewards® RediPoints. Of course, you can also redeem RediPoints directly with Red Roof for hotels stays and more. |
| • | Guest Room Type Guarantee. Book the room type of your choice on redroof.com, call center or hotel direct and once you book the room type we will guarantee it. |
| • | Great customer service backed by our Hassle-Free Guarantee. We’re here to assist you 24 hours a day, 365 days a year. |
| • | No hidden fees. No surprises—the rate and fees quoted when you book direct will be what you pay when you check in. |
| • | No cancellation fees on most reservations*. Because we know what it’s like to have a change of plans.
*When you reserve a room, complete cancellation policy details will be provided in your reservation confirmation email. |
| • | Receive a receipt when you check out. |
| • | Total privacy and security. You can trust us to protect your online transactions. |
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© 2024 Red Roof | All Rights Reserved.